City of Helen 100 years

2020 Comprehensive Plan Survey

Are you happy with the direction your community is moving? Would you like to have an impact on the decisions being made that will help model your community's future for the next 10, 20, 30+ years?
White County and its municipalities, Helen and Cleveland, are updating their joint Comprehensive Plan which will guide development and capital projects for the future. If you wish to take part in this process, please take a few minutes to complete the survey and tell us your vision for the future of your community. Click on the link. White County - Cleveland - Helen Survey (surveymonkey.com)
If you prefer to complete a paper copy of the survey, you can pick one up at Helen City Hall, Monday - Friday, 8:30 a.m. - 5:00 p.m.

If you have any questions, please call Helen City Hall at 706-878-2733.

The Paving of Edelweiss and Chattahoochee Strasse

Two city streets will be getting refurbished. Edelweiss Strasse (from South Main Street to Chattahoochee Strasse) and Chattahoochee Strasse (from Edelweiss Strasse to North Main Street) will be milled and resurfaced. Weather permitting, milling is scheduled to begin on Monday, March 15, 2021 with paving beginning after the milling is complete. The project should take about four days depending on the weather. Road work will be performed in sections. While work is being done, that portion of the road will have limited access or be closed. To avoid delays, please do not travel in this area, but use other routes when possible.We are sorry for the inconvenience but are looking forward to having these roads refinished. If you have any questions, call City Hall at 706-878-2733, Monday - Friday, 8:30 a.m. to 5:00 p.m 

2020 Openings, Cancellations and Special Events Updates

Due to the COVID-19 Virus, the City of Helen would like to make you aware of several items.

The following 2020 Special Events will be held with restrictions as required by Governor Kemp’s Executive Order 06.11.20.02:

  •             May 28-31 = US Rider News & Southeast Victory Rally
  •             June 13 = Shriner’s Parade

The following 2020 Special Events have been cancelled and will NOT be held:

  •             June 4-6 = Helen to the Atlantic Balloon Race
  •             July 4 = Fireworks

The following businesses are scheduled to open on the following days:

Helen’s City Hall lobby will remain reopen Monday, June 15 at 8:30 a.m. City Hall hours are Monday - Friday, 8:30 a.m. - 5:00 p.m. Business can still be conducted over the phone at 706-878-2733 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it. for those with health issues that may be limiting contact with the public. Payments and correspondences can also be made by mail to P.O. Box 280, Helen, GA 30545, put into the Utility Drop Box in front of City Hall or made by phone with a credit or debit card.

Reopening Short-term Rentals

Effective April 27, 2020 at 3:43 p.m., Governor Kemp signed Executive Order 04.27.20.01 allowing short-term rentals to begin receiving guests (but are not required to open) on May 1, 2020. If you own a short-term rental, you must adhere to the strict guidelines in the Executive Order referring to "all businesses", especially Pages 11-14 where applicable. A link to this order is available in the "Reopen Helen" article.

COVID-19 Cancellations

Due to the COVID-19 virus, the City of Helen announces the following cancellations and continuations:

  • April 7 PDRB Meeting Cancelled
  • April 8 Municipal Court Continued to May 13, 2020 @ 4:00 p.m.
  • April 14 Commission Meeting Cancelled
  • April 21 PDRB Meeting Cancelled

If you have any questions, please call 706-878-2733, Monday - Friday from 8:30 a.m. - 5:00 p.m.

COVID-19 State of Emergency Update

Commissioners for the City of Helen met in an Emergency Commission Meeting on March 31, 2020. They voted for additional restrictions to be implemented to help avoid the spread of COVID-19 (Coronavirus).
 The following businesses are hereby ordered closed effective immediately (specifically included, but not limited to): 
  • Hotels and motels (Current guest must leave by April 1, 2020 at 12:00 noon; essential service guest are excluded.)
  • Short term vacation rentals of houses and cabins
  • Arcades, amusement parks, and related businesses
  • Horse carriage rides
  • Any outdoor commercial day use picnic table areas
  • Any and all other businesses not listed as being permitted to remain open (See below.)
  • All city parks, public areas, playgrounds, recreational areas, or similar places (Individuals or families may continue to use sidewalks for walking or other exercise, provided that six foot social distancing parameters are maintained.)  
The following businesses may remain open during the Local State of Emergency due to the nature of their operation provided six foot social distancing parameters are maintained: 
  • Restaurants and other facilities that prepare and serve food, but shall ONLY be permitted to remain open for drive through or curbside services. If restaurants remain open for drive through or curbside service, customers MUST remain in their vehicle throughout the process and food MUST be taken from the premises by the vehicle. If a restaurant is licensed to sell beer and wine for on-premises consumption, such restaurant, during the effective dates of this ordinance only, shall be authorized to sell UNOPENED bottles or cans of beer or wine for take-out consumption off-premise.
  • Grocery stores, convenience stores, and other establishments engaged in, as their primary purpose, the retail sale of canned or packaged foods, fruits, and vegetables, pet supplies, meats, and/or any other household consumer products (such as cleaning and personal care products). This includes stores that sell groceries and also sell other nongrocery products, and products necessary to maintaining the safety, sanitation, and essential operation of residences.
  • Gas stations, convenience stores, auto-supply stores, hardware stores and related facilities
  • Banks and related financial institutions
  • Plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences and essential businesses
  • Laundries/Laundromats, provided that the social distancing parameters required are enforced
  • Sanitation Services
  • Pharmacies
  • Large scale outdoor recreational facilities, such as golf courses, provided that the social distancing parameters required are enforced
  • Home Offices or such businesses conducted solely as "home businesses" and not open to the public
  • Any business that is identified as a critical infrastructure business as designate by the Governor of the State of Georgia or so identified by U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency. 
To view Ordinance 20-03-02 in its entirety, please click the following: link: Ordinance 20-03-02: COVID-19 State of Emergency Additional Restrictions 
If you have any questions, please feel free to call Helen City Hall at 706-878-2733, Monday - Friday, 8:30 a.m. to 5:00 p.m.

U.S. Forest Service Shuts Down Trailheads

Many people have called regarding the closing of trailheads in the Helen area. The U.S. Forest Service has posted the following information on their Facebook page. Please check their page regarding any future updates.
U.S. Forest Service - Chattahoochee-Oconee National Forests -  NEWS RELEASE - Chattahoochee-Oconee National Forests temporarily shuts down trailheads, access points to Appalachian National Scenic Trail. 
The Chattahoochee-Oconee National Forests is temporarily shutting down trailhead facilities and other access points to the Appalachian National Scenic Trail and nearby trails to prevent groups from congregating and to protect public health and safety. The decision aligns with state and local measures to contain the COVID-19 outbreak, and guidance from the Centers for Disease Control and Prevention (CDC). Currently, recreation opportunities on the forest that support social distancing are still open for public use in other areas, including dispersed camping and other activities. “We realize our communities and our visitors value the recreation opportunities the forest has to offer,” said Edward Hunter, Chattahoochee-Oconee National Forests Supervisor. “A lot of discussion and consideration went into this decision. The health and safety of our employees and the public remain our top priority.” The following sites are affected by these changes:
• Trailheads including Dick's Creek Gap, Hogpen Gap, Neels Gap, Springer Mountain, Tesnatee Gap, Unicoi Gap, and Woody Gap • Trails including Andrews Cove Trail, Benton MacKaye Trail (Springer Mountain to Falls Branch Falls section), Byron Herbert Reece Memorial Trail, Dukes Creek Falls Trails, Duncan Ridge Trail, Dockery Lake Trail, Freeman Trail, Jacks Knob Trail, Jarrard Gap Trail, Logan Turnpike Trail, Long Creek Falls Trail, Panther Creek Falls Trail, Slaughter Creek Trail, Springer Mountain Trail, Raven Cliffs Falls Trail, and Yonah Mountain Trail.
The Chattahoochee-Oconee National Forests reminds visitors to recreate responsibly by avoiding gathering in groups of more than ten people and not engaging in high-risk activities, like rock climbing, that increase the chance of injury or distress. Also note that law enforcement and search and rescue operations may be limited due to COVID-19. Guidelines for health and safety, recommended by the Centers for Disease Control and Prevention (CDC), are available at: https://www.cdc.gov/ See the Chattahoochee-Oconee National Forests’ website for the latest recreation information at www.fs.usda.gov/CONF, also on Facebook and Twitter at @ChattOconeeNF