City of Helen 100 years

New Utility Payment Options Available

The City of Helen is pleased to announce new options are now available for paying your Helen utility bill. Click on the "Make Payment" tab to pay online or call 855-826-0794 to pay by phone. (These payment options are replacing www.secureutilities.com. Do not use this site any longer.) Also, you now have the option to have your bill emailed to you. Send your account number and email address to This email address is being protected from spambots. You need JavaScript enabled to view it.. If you have questions, call Helen City Hall at 706-878-2733.

2022 Helen Community Christmas Party

Join us at Helen City Hall for a night of Community fun and fellowship: Monday, December 5th at 6:00 p.m. Bring a covered dish and an unwrapped toy for the White Christmas Program. RSVP by November 28 at 706-878-2181 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Late Notices for Water Bills

Beginning with the July billing, the City of Helen will no longer send out late notices for past due water/sewer/garbage bills. As always, bills are due by the 25th of the month. A 10% late fee will be added for unpaid balances on the 26th. The account will be cut off if not paid by the 5th of the next month. If you have any questions, please call Helen City Hall at 706-878-2733, Monday - Friday, 8:00 a.m. - 4:30 p.m.

2021 Holiday Hours for Helen City Hall

In observance of the upcoming holidays, Helen City Hall and Helen Police Department Administrative Office will be closed the following days:
  • To celebrate Christmas, we will be close from noon on December 23 through December 27.
  • To celebrate New Year's, we will be closed December 31 through January 3.
The offices will reopen at 8:00 a.m. on the following day. Any payments placed in the night drop box over the holiday or paid by 9:00 a.m. on the following day will not be considered late. All Occupational Tax Applications must be notarized before being placed in the night drop box.
For any emergencies, please call 911.

We hope you have a safe and happy holiday season.

City Hall Hours Change

Effective Thursday, November 17, 2021, hours of operation for the Helen City Hall and the Helen Police Department Administrative Office will be changing. The offices will now open at 8:00 a.m. and will close at 4:30 p.m.

2021 City of Helen Commissioner Election Results

The City of Helen announces the winners of Helen's November 2, 2021 election for three commissioner seats (pending certification). Steve Fowler (107 votes), Cliff Hood (86 votes) and Cinnamon Ruston (73 votes) will be sworn into office January 18, 2022 at 10:00 a.m. at the first Commission Meeting of the year. Congratulations to the candidates. Other results were Lee Landress (64 votes), Linda McAllister (62 votes) and Steve Brooks (45 votes). 

July the 4th, 2021

In observance of Independence Day, Helen City Hall will close Friday, July 2, 2021 at 1:00 p.m. and will reopen Tuesday, July 6, 2021 at 8:30 a.m. Utility bills due by the 5th can be put in the utility payment box outside City Hall or be brought into the office by 2:00 p.m. on Tuesday and will not be considered late. Those wishing to obtain an Alcohol Servers Permit on Friday will not be penalized since there will not be a class on Friday, but will need to come to Wednesday's class at 11:00 a.m. If you have any questions, please call Helen City Hall at 706-878-2733 Thursday from 8:30 a.m. to 5:00 p.m. or Friday from 8:30 a.m. to 1:00 p.m. 
Fireworks will be held July 4th at dusk and can be seen from almost any location in downtown Helen. We hope you have a safe and happy holiday.