City of Helen 100 years

Late Notices for Water Bills

Beginning with the July billing, the City of Helen will no longer send out late notices for past due water/sewer/garbage bills. As always, bills are due by the 25th of the month. A 10% late fee will be added for unpaid balances on the 26th. The account will be cut off if not paid by the 5th of the next month. If you have any questions, please call Helen City Hall at 706-878-2733, Monday - Friday, 8:00 a.m. - 4:30 p.m.

2021 Holiday Hours for Helen City Hall

In observance of the upcoming holidays, Helen City Hall and Helen Police Department Administrative Office will be closed the following days:
  • To celebrate Christmas, we will be close from noon on December 23 through December 27.
  • To celebrate New Year's, we will be closed December 31 through January 3.
The offices will reopen at 8:00 a.m. on the following day. Any payments placed in the night drop box over the holiday or paid by 9:00 a.m. on the following day will not be considered late. All Occupational Tax Applications must be notarized before being placed in the night drop box.
For any emergencies, please call 911.

We hope you have a safe and happy holiday season.

City Hall Hours Change

Effective Thursday, November 17, 2021, hours of operation for the Helen City Hall and the Helen Police Department Administrative Office will be changing. The offices will now open at 8:00 a.m. and will close at 4:30 p.m.

2021 City of Helen Commissioner Election Results

The City of Helen announces the winners of Helen's November 2, 2021 election for three commissioner seats (pending certification). Steve Fowler (107 votes), Cliff Hood (86 votes) and Cinnamon Ruston (73 votes) will be sworn into office January 18, 2022 at 10:00 a.m. at the first Commission Meeting of the year. Congratulations to the candidates. Other results were Lee Landress (64 votes), Linda McAllister (62 votes) and Steve Brooks (45 votes). 

Helen is Open

The City has had numerous calls asking if the City is opened for business. We are happy to announce that the majority of the town was unaffected by the recent flooding of the Chattahoochee River. The river is inside its banks again, and everyone is doing a tremendous job cleaning up the affected areas. All roads within the City are currently open including Georgia Highway 75/17 which runs from Helen to Hiawassee. The downtown district was unaffected by the high waters, and businesses are opened and ready for visitors. Helen Water Park will be closed until the clean up is completed. Tubing Companies will reopen when water levels are safe.  Again, the City is open and ready for you to come and enjoy it.

July the 4th, 2021

In observance of Independence Day, Helen City Hall will close Friday, July 2, 2021 at 1:00 p.m. and will reopen Tuesday, July 6, 2021 at 8:30 a.m. Utility bills due by the 5th can be put in the utility payment box outside City Hall or be brought into the office by 2:00 p.m. on Tuesday and will not be considered late. Those wishing to obtain an Alcohol Servers Permit on Friday will not be penalized since there will not be a class on Friday, but will need to come to Wednesday's class at 11:00 a.m. If you have any questions, please call Helen City Hall at 706-878-2733 Thursday from 8:30 a.m. to 5:00 p.m. or Friday from 8:30 a.m. to 1:00 p.m. 
Fireworks will be held July 4th at dusk and can be seen from almost any location in downtown Helen. We hope you have a safe and happy holiday.

Road Closure Due to Damage Repair


Earlier this year, the City of Helen experienced torrential rain which damaged a portion of Ridge Road. Repair of the road will begin Monday, July 12, 2021, and is expected to take approximately two weeks. During this time, the road will be closed at 114 Ridge Road. Anyone needing to access property between Escowee Road and 114 Ridge Road will need to do so from the City of Helen side. Anyone needing to access property between GA Alternate 75 and 114 Ridge Road will need to enter and exit from the GA Alternate 75 side. We are sorry for any inconvenience this may cause, but safety is the utmost concern. If you have any questions, please call Helen City Hall at 706-878-2733.